T&C’s

By purchasing a ticket or attending our events you agree to the following terms and conditions. We reserve the right to update our terms and conditions at any time, effective immediately upon posting on our website site.

The Premises Licence Holder reserves the right to: (a) refuse admission in any circumstances (b) evict any person breaching the terms and conditions of entry, committing a criminal offence, behaving in a disorderly manner or in a way that has an adverse effect on public safety, or behaving in an anti-social manner or in a way that causes a public nuisance. (c) evict all members of any group of persons where that group is behaving in a persistent anti-social manner

There is no guarantee of tickets’ validity for entry unless purchased from official ticket agents for Event.

PHOTOGRAPHY

Photographic equipment is permitted, provided that it is for personal, non-commercial use only. In the event of any subsequent commercial use, the bearer agrees to pay the Promoter for the cost of a licence issued by the Promoter for permission to take photographs/visual/audio recordings for commercial use. The use of drones or similar equipment for any reason is prohibited on or near the Event without written permission.

Photographers and videographers will be at our events taking photos and videos which we will use for promotion material and on social media. You give your express consent to your actual/simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time. You waiver any intellectual property, moral rights and performers rights in any and all photography or recording. This includes CCTV and/or filming by the police or security staff which may be carried out for the security of customers and/or the prevention of crime.

ENTRY CONDITIONS
Entry conditions are subject to change without notice. Failure to adhere to the entry conditions of any venue will result in refusal of entry to the event without eligibility to a refund.

Anyone aged 15 and under is not permitted to enter the light trail without an adult.

You may be body/bag searched on entry. The right to request a search is a condition of entry.

Attendance at this Event is at your own risk.

REFUND POLICY

The Winter Light Trail operates a no refund policy on all purchased tickets. However, in the event of cancellation by the event provider a full refund of the face value of the tickets will be issued. Please note that refunds can take up to 28 days to show in your bank account.

CANCELLATION

If the weather presents a hazard and a risk to safety, any decision to cancel the Winter Light Trail will be taken by 2pm on the day. You will be notified by email and you will be informed of the re-booking process.

We have no liability if it is prevented from, or delayed in, providing the event by a Force Majeure Event that is outside our reasonable control and includes, but is not limited to, any event due to natural causes including strikes, lock-out or other industrial disputes, act of God, pandemic, war, riot, civil commotion, compliance with any law or regulation, fire, flood or storm.

We have no liability where we are frustrated in our ability to run the event, due to unviability, impossible method of performance, failure of source or supply for example due a travel ban, or illegality such as in the circumstances of an outlaw or ban on events or associated activities.

LIABILITY

You are liable for any loss, damage, claim, expense, liability, actions, demands or proceedings, including personal injury arising in relation to or in connection with your own person, behaviour or personal property.

We carry the necessary insurances against any liability for any damage or loss incurred as a direct result of a fault with facilities, equipment or personnel that was reasonably within our control.

These T&Cs are governed by English Law and any dispute arising out of or in connection with these T&Cs shall be subject to the exclusive jurisdiction of the English courts.