Northampton FAQs

  • The Northampton Winter Light Trail takes place at Delapré Abbey. Only a six minute drive from Junction 15 of the M1, Delapré Abbey is easily accessible whether you’re travelling from the North or South.

    From J15 simply follow the A45 north towards the town centre and you’ll find Delapré Abbey located just off the A45 on London Road (A508).

    From central Northampton, take the A508 southbound towards the M1 junction 15. The Abbey is on a turning to your left/east about 1 mile from the town centre.

    Please be aware that the drive leading to Delapré Abbey is a single lane only, with several passing places. Parking is not permitted anywhere on the driveway.

    The postcode for Delapré Abbey is NN4 8AW however please take note that some satnavs do not read this address correctly so we suggest you check before you travel.

  • The trail has no set “close” time, and there is plenty of time for guests in the later sessions to walk around at their leisure, without being rushed.

    You must enter the trail within your 20 minute time slot. The box office will close 30-minutes after the last trail session time.

    The trail will only close once the last guests have completed it.

    The food village and Apres Bar will also close after the last guests have finished their food and drinks.

  • The food village will be open until all visitors have finished enjoying food & drinks! You will not be rushed, and will have plenty of time after your trail session (including if you are the last session of the night) to eat, drink and be merry!

    The light trail will close when the final visitors have completed the trail at their leisure (you will not be rushed!)

  • On site parking must be booked in advance. Parking for the light trail is £3, with £1 of this going towards the Delapré Abbey Trust.

    Blue badge holders will receive free car parking, YOU DO NOT NEED TO BOOK IN ADVANCE. Please bring your blue badge with you.

    When parking is not available during the booking process, this means that it is fully booked. Please seek alternative parking options within the town centre.

    There are plenty of public car parks within close proximity to Delapré, including free parking at the University of Northampton (NN1 5PH). This is approximately a 15-20 minute walk via London Road, on pavement and with street lighting. Please do not go through the woods, as this route is NOT lit and can be unsafe. Please also be aware that this car park is not managed by us.

  • Unfortunately if you are unable to add all the required tickets to your booking, the session is almost at capacity. In this case, please try an alternative session.

    If a session is showing as "Not Available" then it is fully booked.

    We recommend booking as early as possible to avoid disappointment as many key dates will sell out.

  • Read all T&Cs here

  • Our tickets operate on a peak/standard/off peak basis.

    Off Peak
    Child/concession: £13
    Adult: £17.50
    Family: £55

    Standard
    Child/concession: £15
    Adult: £20
    Family: £60

    Peak
    Child/concession: £17
    Adult: £22.50
    Family: £65

    *Please note that SeeTickets charge a small booking fee, per booking.

    Child: Age 3-15 inclusive
    Adult: Age 16-59 inclusive
    Concession: Age 60+
    Family: 2 adults & 2 children

    For infants aged 2 and under, you will need to add a FREE infant ticket to your order when booking your tickets.

  • A child is someone aged 3-15, inclusive.

    For children aged 2 and under, it is free of charge, however you need to obtain a free infant ticket when purchasing adult tickets.

  • You will receive an e-ticket. You will not receive a physical ticket for this event. Your e-ticket can be added to your wallet, shown on your email or printed off. You must show your QR code on your email on entry.

    Please check your junk if you cannot find this email.

  • Unfortunately this means the timeslot is now at capacity, and whilst we appreciate you’d like to go round together, we must limit sessions to ensure everyone gets the best experience possible. We would advise booking additional guests into the session directly before or after yours, as once you are within the trail during your allotted time slot, you are free to go round at your own pace.

  • You will be able to change the date of your booking to a like-for-like session (subject to availability) through the SeeTickets booking portal, here.

    You can also contact SeeTickets customer service directly via the portal.

    If you have booked parking with your session, unfortunately you will not be able to transfer to an alternative session if the one you wish to move to has sold out parking.

  • If the weather presents a hazard and a risk to safety, any decision to cancel the Winter Light Trail will be taken by 2pm on the day. You will be notified by email and you will be informed of the re-booking process.

  • If you booked the wrong location, you can contact See Tickets to change your booking here.

  • Unfortunately if a session is unavailable, that means we have sold out and you will need to book for the next available slot.

    Should there be availability you will be able to pay on the door, but it is advised to book in advance to get your space.

    Please note on the door tickets will be more expensive than in advance. We can only accept card payment for on the door sales.

  • If you have refund protection, you can contact SeeTickets through the order management platform to request your refund. Click here to access the platform.

    Refunds are managed entirely through SeeTickets.

    If you did not purchase refund protection, as stated in our terms, tickets are non-refundable. If you cannot make the date, you can change your session to an alternative subject to availability, or give your tickets to a friend.

  • Due to capacity you will need to stick to your allotted time slot.

    Please note, if you are on the last slot and running late, we may not be able to accommodate you on the trail that evening. Please ensure you enter at your allocated time.

  • The Light Trail has been designed to be as accessible as possible, a lot of the route is on hard standing paths and is approximately one mile in length. There is however uneven ground and no hard standing in the woodland areas. If it rains, it may get muddy, and access may be difficult in this area. Four-wheel drive buggies are advisable. If you have access requirements and the day you have purchased for has adverse weather, then please contact us and we will amend your booking for a future date.

    The food village will be accessible as well as wheelchair user friendly. Disabled parking is free and toilet facilities are available.

  • If you require a carer to accompany you on your visit, please fill in the form here.

    You MUST bring one of the following with you to allow your carer complimentary entry to the light trail:

    • PIP (Personal independence payment)

    • DLA – care and/or mobility

    • Letter from a medical professional

    • D/deaf or blind registration

    • The Access Card or equivalent with a +1 Icon for PA tickets

    • Attendance Allowance Letter

    Please note we will not be issuing carer tickets. Your PA/carer will be granted complimentary entry upon arrival providing you have filled in the form and brought the correct documentation with you. This is granted on the expectation that they are willing and able to assist you throughout your visit, and would be available and able to help you in the event of an evacuation.

    We will not be able to issue refunds for any tickets purchased for a PA/Carer.

  • There are strobe lights used within the trail. There is a diversion in place should you need to avoid this area.

  • There is no set time limit for the Light Trail. It includes a number of stunning installations, soundscapes, illuminations and interactive activities. You are welcome to wander through it and take everything in at your own pace. Please note that your ticket will include a 20 minute entry window, this is not the duration of your booking, just the time period that you need to enter within.

    Please be advised that, although you can take as long as you like to wander around, once you finish the trail there is no re-entry.

    So take your time to take it all in whilst you’re on the trail…

  • Yes, well behaved dogs are allowed. Please ensure dogs are kept on their lead at all times during your visit.

  • Unfortunately not. The trail will be too busy and the paths are not suitable.

  • Please visit the SeeTickets booking portal here.

  • There will be a selection of independent street food vendors within the food and drink village. As well as the Après Ski Lodge bar where you can book a mini chalet.

    Vegan and vegetarian food options available. You do not need a ticket to enter this area.

  • For more information and to book a mini chalet, please click here.

  • There will be toilet facilities on site situated within the house itself.

    There are no toilets on the trail.

  • Our team are on hand to reply to enquiries Monday - Friday 10am - 6pm, if it is a weekend, we suggest visiting the onsite team who will be happy to help.

    You can contact us at northampton@winterlighttrail.co.uk - please state which trail your booking is for within your email.

  • As the Great British weather is unpredictable, we suggest wearing winter boots or wellies (and definitely not brand new white trainers!) and a suitable outdoor coat to keep you warm and dry!

    Be aware that some areas of the trail are likely to get a bit muddy if it rains, so please dress accordingly.

  • Thank you for your interest! Please fill in the form here and a member of our operations team will be in touch.

If your question has not been answered above, please contact us by emailing northampton@winterlighttrail.co.uk

22nd November - 31st December

Delapré Abbey, London Rd, Northampton, NN4 8AW

Get social with us!